Terms and Conditions

RETURNS & LATE RETURN FEE POLICY

  • When returning, place your rental back in the original suit bag.
  • If dropping back, please place your rental in the garden box (to the right) at The Rental Studio address.
  • Please return your item on the last day of your rental.
  • Late returns incur a €30 fee for the first day, and €50 per day thereafter.
  • In the event of an outright loss of a rental, you will be charged the full retail price.

CANCELLATION POLICY

  • Cancellations made more than 7 days in advance are fully refundable.
  • Cancellations made within 7 calendar days of the rental start date are non-refundable and will incur the full cost of the rental.

For rentals booked within 48 hours of the start date:

  • Cancellations made within 2 hours of booking are fully refundable.
  • Cancellations made more than 2 hours after booking are non-refundable.

DAMAGE / LOSS FEE

  • You agree that if any part of the product is permanently damaged, you are fully responsible for the cost of repair (handled by The Rental Studio).
  • You may also be liable for any or all replacement costs of the item.
  • These costs may be charged to your credit card.
  • Once the full retail cost is paid, you will have the option to keep the product.

CLEANING & CARE POLICY

  • Dry cleaning is included in the rental price.
  • Do not attempt to clean the item yourself, as certain fabrics require specialist care handled by professional cleaners.
  • If your rental becomes stained or damaged, you must notify us as soon as possible.
  • You agree not to iron the garment or use safety pins, as these may cause damage.
  • You must ensure all fake tan is completely dry before wearing the garment.
  • Do not spray perfume directly onto the item, as this may cause discoloration.

GENERAL

If you have any questions, please don’t hesitate to ask.
Thank you for supporting The Rental Studio.